Tech Services

AI-Driven Service Delivery, Outcome-Based Pricing Models

A profound trend in 2026 is the industry’s use of AI to discard traditional time-and-materials billing in favor of outcome-based deliverables. This includes using AI agents to automate delivery schedules, manage cybersecurity services, and integrate generative AI (AI that creates text, pictures, etc.).

Companies Leading This Trend

  • Accenture – Restructured its entire business model around AI-driven service delivery with 500,000 employees trained in genAI. Sold $2.6B in AI services using outcome-based pricing and automated delivery.
  • Tercera – Sells automated service delivery platforms, outcome-based pricing models, and AI agents that provide measurable ROI to AI-native consultancies.
Bell Industries, a tech help desk vendor, retained Kuhn Capital team members to provide a fairness opinion
Global tech services vendor Cognizant retained Kuhn Capital team members to provide strategic advisory services
A Kuhn Capital team member provided strategic advisory services to tech services vendor Dunn Solutions
Tech services vendor Perficient retained a Kuhn Capital team member to initiate its acquisition of Compete
$63,000,000
Tech services vendor Insolexen retained a Kuhn Capital team member to initiate its acquisition by Perficient
Tech services vendor Performance Improvement Partners (PIP) retained a Kuhn Capital team member to provide strategic advisory services
Appdev services vendor Cohesive retained a Kuhn Capital team member to initiate its acquisition of Midnet
Appdev services vendor Cohesive retained a Kuhn Capital team member to initiate its acquisition of Pier Systems
Appdev services vendor Cohesive retained a Kuhn Capital team member to initiate its acquisition of Integrated Office Solutions (IOS)
Appdev services vendor Cohesive retained a Kuhn Capital team member to initiate its acquisition of Business Technology Consulting (BTC)
Appdev services vendor Cohesive retained a Kuhn Capital team member to initiate its acquisition of R&D Networks
Appdev services vendor Cohesive retained a Kuhn Capital team member to initiate its acquisition of Cohesive Systems
Appdev services vendor Cohesive retained a Kuhn Capital team member to initiate its acquisition of Forte Systems
Appdev services vendor Cohesive retained a Kuhn Capital team member to initiate its acquisition of The Left Bank Operation (TLBO)
Northpoint Solutions retained a Kuhn Capital team member to provide strategic advisory services
Kuhn Capital
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